FAQ’s

CONTACT US

Registration & Customer Service

1-888-443-6786 ext. 2253
[email protected]

REFUNDS – Is my registration refundable?

Passes and Tickets are non-refundable, but may be transferred. 
If you’d like to transfer your registration, please email us at [email protected] at least two weeks prior to the conference. We will not process transfers over the phone.

SOCIAL MEDIA – Is VET on social media?

Yes. Like us on Facebook, follow us on Instagram & Twitter and share us, well, anywhere!

CERTIFICATES – Where can I find my Certificate of Attendance?

Go to the My Account page once logged in, you will see a tab called Certificate, click that and then Download Certificate. Please note, your governing body may require a quiz for sessions watched “On-Demand). If a quiz is available for an on demand session, it can be accessed through the link in the session description. Upon completion of each quiz, you will see a results page. You must print this page and keep as proof of completion for each session.

Missing credits?
We request you wait until you have listened to all your sessions before reaching out to us, including on-demand. We will be happy to update your certificate at that time.

PRESENTATIONS – Are the presentations available? / How do I get the presentations?

If the speaker provided us with a copy of their slides, they will be available in the Documents Tab in that session to download.

EVALUATIONS – Can I complete the session/conference evaluations after the conference?

Yes. The session evaluations are left open following the conference.

What time zone will the sessions be presented in?

All sessions will be presented in Eastern Time (ET).

Will the sessions be available on-demand after?

All-access pass holders will be able to view on-demand sessions until June 23, 2022. Please note, some speakers have elected not to be available on-demand.

How do I watch a session?

Make sure you’re logged in, go to the Sessions page and click on the title of each session you are interested in viewing. Add it to your agenda (if it is not already there) by clicking on the “Register and Add to my Agenda” button. You can then join or watch by clicking the green join presentation button.

Do I have to be registered to watch each session?

You must already be registered in order to watch sessions. You also must add the sessions you want to your agenda.

I am not seeing the green join presentation button.

First, make sure you added the session to your agenda as per the above.  If you have added the session to your agenda, and are still not seeing the green join presentation button, your browser might be cached on your device. You may need to clear your browser’s cache on the join page. To do so:

  • On Windows: ctrl + F5
  • On a Mac/Apple: Apple + R or command + R
  • On Linux: F5
Can I add notes while watching?

Yes, go for it! When in a session, click the myNotes tab, type and export them later on.

CE Information

Veterinary Education Today Conference & Medical Exposition – WATCH IN REALTIME
This program has been approved for 31 hours of continuing education credit (18 hours of continuing education – medical, and 13 hours of continuing education – non-medical) in jurisdictions that recognize RACE approval, with 16 hours available to an individual attendee ‘

Veterinary Education Today Conference & Medical Exposition – POST-CONFERENCE ON-DEMAND SESSIONS
Sessions watched on demand may qualify as Continuing Education Credits with your certifying board, but are not RACE Approved.
If you view a session on demand, your certifying board may require a comprehension quiz to be completed for the session to qualify.
If a quiz is available you will be able to access it through a button or link on the session page.

OAVT members please note that although the OAVT accepts VET CE submissions it is not accredited by the OAVT.

CVPM Accreditation

This course has been approved by the Certified Veterinary Practice Manager Board as applicable toward the continuing education requirement for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA), CVPM Course Approval ID#22-23. (7.0 (seven) continuing education credits (virtual/OnDemand Delivery))

My Governing Requires Quizzes for On Demand Learning. Are they available?

If a quiz is available for an on demand session, it can be accessed through the link in the session description. Upon completion of each quiz, you will see a results page. You must print this page and keep as proof of completion for each session.


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