FAQ’s

Registration & Customer Service

1-888-443-6786 ext. 2253
[email protected]

Yes VET is happy to offer free Wi-Fi access during the conference from any tablet, phone, and device – look for the network called “VET” and follow the steps to log on.

As you enter each room, you will scan your badge. Once you are scanned it will automatically populate your certificate of attendance. You can download your certificate right from the conference website. The scanning is just to auto-populate your Certificate of attendance.

Delegates who wish to bring a companion animal to VET must contact Show Management at [email protected] in advance to receive and complete the required VET Companion Animal Release Form.

No. The conference is only open to veterinary professionals.

We encourage you to reserve your hotel accommodations through our room block. We have negotiated excellent rates on your behalf. We will be posting room booking links shortly. Please see Location and Accommodation page for details.

Passes and Tickets are non-refundable, but may be transferred. Passes may not be shared.

If you’d like to transfer your registration, please email us at [email protected] at least two weeks prior to the conference. We will not process transfers over the phone.

All sessions will be presented in Eastern Time (ET).

If the speaker provided us with a copy of their slides, they will be available in the Documents Tab in that session to download.

Go to the My Account page once logged in, you will see a tab called Certificate, click that and then Download Certificate.

Missing credits?
We request you wait until you have listened to all your sessions before reaching out to us, including on-demand. We will be happy to update your certificate at that time.