FAQ’s

Contact Us

Registration & Customer Service

1-888-443-6786 ext. 2253
[email protected]

Is this conference RACE approved?

This program (RACE program number: 20-932676) has been approved for 24 hours of continuing education – medical, and 14 hours of continuing education – non-medical, credit in jurisdictions that recognize RACE approval, with 26 hours available to an individual attendee. This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board’s CE requirements. RACE does not “accredit” or “endorse” or “certify” any program or person, nor does RACE approval validate the content of the program.  Thursday virtual sessions are included in the registration fee.

Veterinary Education Today Conference & Medical Exposition – POST-CONFERENCE ON-DEMAND SESSIONS

Sessions watched on demand may qualify as Continuing Education Credits with your certifying board, but are not RACE Approved. If you view a session on demand, your certifying board may require a comprehension quiz to be completed for the session to qualify. If a quiz is available you will be able to access it through a button or link on the session page. OAVT members please note that although the OAVT accepts VET CE submissions it is not accredited by the OAVT.

WIFI – Is there free wi-fi?

Yes VET is happy to offer free Wi-Fi access during the conference from any tablet, phone, and device – look for the network called “VET” and follow the steps to log on.

SESSION SCANNING – What is it for?

As you enter each room, you will scan your badge. Once you are scanned it will automatically populate your certificate of attendance. You can download your certificate right from the conference website. The scanning is just to auto-populate your Certificate of attendance.

PETS – Can I bring my pet to the conference?

Delegates who wish to bring a companion animal to VET must contact Show Management at [email protected] in advance to receive and complete the required VET Companion Animal Release Form.

GUESTS – Can I bring my husband/wife/child with me as a guest?

No. The conference is only open to veterinary professionals.

ACCOMMODATIONS / HOTELS – Is there a room block available?

We encourage you to reserve your hotel accommodations through our room block. We have negotiated excellent rates on your behalf. We will be posting room booking links shortly. Please see Location and Accommodation page for details.

FOOD & BEVERAGE – Where can I purchase food?
There will be an on-site restaurant and food stations available.
ACCESSIBILITY – What if I need special assistance?
If you require any special assistance, please contact us directly at least 30 days prior to conference date.

[email protected]

1-888-443-6786 (ext. 2253)
REFUNDS – Is my registration refundable?

Passes and Tickets are non-refundable, but may be transferred. Passes may not be shared.

If you’d like to transfer your registration, please email us at [email protected] at least two weeks prior to the conference. We will not process transfers over the phone.

SOCIAL MEDIA – Is VET on social media?
Yes. Like us on Facebook, follow us on Instagram & Twitter and share us, well, anywhere!
INTERNATIONAL INVITATION LETTER REQUESTS- Does the conference provide invitation letters?
No. Veterinary Education Today focuses on Canadian CE requirements and as such does not issue letter of invitations to international veterinary professionals.
DISCOUNT CODES – How can I get a discount code?
For groups of between 5 and 10 members from the same practice, email [email protected] with your company/practice name, and we will send you a group code.

This code cannot be used in conjunction with any other discounts. Discount codes must be used at time of registration. Refunds for codes not used will not be given.
INDUSTRY SUPPLIER – How do I register as a Non-exhibitor industry supplier?
If you would like to attend VET in order to determine if you should participate as a future sponsor, please contact Lee Baker, Event Director, [email protected] We’d be happy to make arrangements for you.
What time zone will the sessions be presented in?

All sessions will be presented in Eastern Time (ET).

Are the Presentation Slides available to download?

If the speaker provided us with a copy of their slides, they will be available in the Documents Tab in that session to download.

How do I access my certificate?

Go to the My Account page once logged in, you will see a tab called Certificate, click that and then Download Certificate.

Missing credits?
We request you wait until you have listened to all your sessions before reaching out to us, including on-demand. We will be happy to update your certificate at that time.

Trade Show Hours:
All session times are in Eastern Time (ET)

Friday, October 28 – 9:30am – 4:00pm
Saturday, October 29 – 9:30am – 3:30pm

Virtual Hours:

Thursday, October 27 –8:30am – 6:15pm

*Consult the program for conference session hours


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