Skip to main content

FAQs

How to contact us

Registration & Customer Service

1-888-443-6786 ext. 2253
[email protected]

Sales and Speaker inquiries:

Lee Baker, Event Director

[email protected] 

416-557-7469

WIFI – Is there free wi-fi?

Yes VET is happy to offer free Wi-Fi access during the conference from any tablet, phone, and device – look for the network called “VET” and follow the steps to log on.

What are the conference hours?

We are currently developing our program and will update the conference hours once the program is finalized.

SESSION SCANNING – What is it for?

Session scanning is the in place in order for you to receive your CE credits.  As you enter and exit each room, please have your badge scanned by one of our staff. For CE credit eligibility, attendees must have their badge scanned and attend the session for the required duration. Entering multiple sessions or leaving early may result in credits not being awarded. Once you are scanned it will automatically populate your certificate of attendance. You can download your certificate right from the conference website.

PETS – Can I bring my pet to the conference?

We love having your dog to the VET conference. Delegates who wish to bring a companion animal to VET must complete the required form and submit it either at the registration desk or by email to [email protected]

GUESTS – Can I bring my husband/wife/child with me as a guest?

We kindly ask that you NOT bring your anyone who is not a veterinary professional not to attend VET.  If you require a support person, please reach out to [email protected] for assistance.

ACCOMMODATIONS / HOTELS – Is there a room block available?

Absolutely! We encourage you to reserve your hotel accommodations through our Location and Accommodation page. We are currently in negotiations with several hotels and once complete you can secure your accommodations. Please check back soon for details.  You can find the link and details on the Location and Accommodation page.

FOOD & BEVERAGE – Where can I purchase food?
There will be an on-site restaurant and food stations available.
ACCESSIBILITY – What if I need special assistance?

The International Centre, Conference Centre and Hall 1 is accessible. However, If you require any special assistance, please contact us directly at least 14 days prior to conference date.

Gerda Hockridge

[email protected]

REFUNDS – Is my registration refundable?

Passes and Tickets are non-refundable, but may be transferred. Passes may not be shared.

If you’d like to transfer your registration, please email us at [email protected] at least two weeks prior to the conference. We will not process transfers over the phone.

SOCIAL MEDIA – Is VET on social media?
Yes. Like us on Facebook, follow us on Instagram & Twitter and share us, well, anywhere!
INTERNATIONAL INVITATION LETTER REQUESTS- Does the conference provide invitation letters?

No. Veterinary Education Today focuses on Canadian CE requirements and as such does not issue letter of invitations to international veterinary professionals. Note: Exceptions are made for professional veterinary speakers who are speaking at the VET conference.

DISCOUNT CODES – How can I get a discount code?
For groups of 5 or members from the same practice, email [email protected] with your company/practice name, and we will send you a group code.

This code cannot be used in conjunction with any other discounts. Discount codes must be used at time of registration. Refunds for codes not used will not be given.
INDUSTRY SUPPLIER – How do I register as a Non-exhibitor industry supplier?
If you would like to attend VET in order to determine if you should participate as a future sponsor, please contact Lee Baker, Event Director, [email protected]. We’d be happy to make arrangements for you.
Are the Presentation Slides available to download?

If the speaker provided us with a copy of their slides, they will be available in the Documents Tab in that session to download.

How do I access my certificate?

Go to the My Account page once logged in, you will see a tab called Certificate, click that and then Download Certificate.